05 assemblies
Software for the Parts of the Business Generic Tools Don’t Fit.
Bespoke business software may be relevant when operational records, approvals, rules and reporting need to follow a distinctive process.
Model the operation before designing the screens.
Map how information enters the process, which decisions are made, where responsibility changes and what output is required.
- Capture
- Review
- Decide
- Update
- Report
Make state, ownership and next action visible.
Where appropriate, a system may support administration, records, approvals, process tracking and role-specific actions.
Keep essential logic explicit.
Requirements can define allowed actions, required information, decision routes, dependencies and exceptions.
Design outputs around agreed questions.
Reporting requirements should begin with what users need to understand and whether the underlying data can support it.
Custom is a decision, not a default.
If an established product fits the workflow with acceptable change, it may be the more appropriate route. Bespoke development is considered where the requirement genuinely warrants it.
What should the software actually do?
Tell us about the business problem, current workflow, users, systems and the outcome you are trying to achieve.
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